We offer Preventative Maintenance and Call Outs plans for IT AMC Dubai. We understand the need for effective IT, ELV & security system equipment and its importance for the success of a company or business. Our annual maintenance contract or AMC Dubai entitles our clients with an exclusive service provided by the aces of complete support. We cover the maintenance of devices like:

  • CCTV devices (DVR, NVS, Cameras and etc.)
  • Access Control Systems
  • Intruder Alarm System
  • Centralized SMATV System
  • Antishop Lifting System (EAS)
  • Command and Control
  • Disaster Contingency Systems
  • Public Address System

There are many benefits to our CCTV maintenance contracts. As to prevent any issues, our well experts who are familiar with the environment, on-site procedures and principles and system overview will fix the glitch in one visit only to decrease the disruption. Some of the highlights and specialties of our maintenance includes service coverage across all emirates, regular maintenance inspection suitable to your timing, devoted service desk, extensive maintenance contract check-up covering all your security systems and the highly trained service engineers. So now you have reasons to select us for a comprehensive CCTV security installation and CCTV maintenance in UAE.

Listed below are a selection of the checks that are carried out by our engineers during a routine preventative maintenance inspection / service visit. Our inspection and testing procedures include the following:

1. Check history of CCTV system since last maintenance service.
2. Visual inspection of all major CCTV components including cabling & connections where accessible for signs of deterioration or damage.
3. Check all CCTV control equipment (monitors, VCR, DVR, Multiplexer etc.).
4. Check and clean cameras, lenses and housings as necessary.
5. Check lenses for correct field of view and adjust as necessary.
6. Check pictures for correct field of view and adjust as necessary.
7. Check and test remote signaling equipment (where fitted).
8. Check recording and playback quality.
9. Check the satisfactory transmission of images to remote centre (where applicable).
10. Repair any minor faults (where possible).

11. Retrain the users on the use of the CCTV system (if required).
12. Log all test results.
13. Return the CCTV system to operational status.
14. The Benefits of Intruder Alarm Maintenance
15. Rapid response from one of our highly trained engineers
16. Reliable and cost-effective management of your intruder alarm
17. Complete peace of mind that your system will work at all times
18. Prolonged life of your equipment with regular maintenance
19. 24-hours a day, 7-days a week helpline for advice and support
20. Remote diagnostics reducing call out costs

Benefits of Access Control Maintenance

There are two types of maintenance support for your access control system available. Rapid-response reactive maintenance for resolving any arising issues or preventative maintenance service to help reduce future breakdowns.

The benefits of our access control maintenance services include:

  1. Complete peace of mind that access control is working effectively
  2. Guaranteed fast response from one of our highly trained engineers
  3. Reliable and cost-effective management of your access control
  4. Prolonged life of your equipment with regular maintenance
  5. 24-hours a day, 7-days a week helpline for advice and support
  6. Remote diagnostics reducing call-out costs

What is included in our maintenance contracts

  • 24×7 server monitoring.
  • 24×7 workstation monitoring.
  • 24×7 peripheral monitoring.
  • Onsite visit by our qualified engineers.
  • Managed data backup and protection.
  • Regular preventive maintenance.
  • Instance or inciden based call out support.
  • Scheduled maintenance.

Let us improve your business!